Privacy Policy
Falcon Draping Ltd respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and protect information when you visit our website, contact us, open a trade account or purchase products from us.
Information we collect
We may collect information including your name, company name, billing and delivery address, telephone number, email address, order details and correspondence with us. We may also collect technical information about how visitors use our website, such as IP address, browser type and website usage data.
How we use your information
We may also use information to improve our website and services and, where permitted by law, contact existing customers about relevant products or services. You can ask us to stop marketing communications at any time.
Payments
Payments may be processed by third-party payment providers. Falcon Draping Ltd does not normally receive or store your complete card details. Payment providers process information according to their own privacy and security policies.
Sharing your information
We do not sell your personal information.
We may share information where reasonably necessary with organisations that help us operate our business, including payment processors, delivery and courier companies, website and IT providers, accountants and other professional advisers.
We may also disclose information where required by law.
Cookies and website analytics
Our website may use cookies and similar technologies necessary for the website to function and to help us understand how the website is being used. Where consent is legally required for non-essential cookies, visitors will be given the appropriate choice.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, accounting and tax obligations.
Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access or disclosure.
Contact us
For questions about this privacy policy or your personal information, contact:
Falcon Draping Ltd
London Road
Henfield
BN5 9AA